Bench top models: most models will include 3 plastic boards, a power cable and an owners manual.
If your vacuum packer uses three phase power - there is a 50% possibility the plug has been wired the wrong way and is running in the wrong direction. To ensure the power is running in the right direction follow these steps:
Plug in and turn on the machine
Wait until you hear the vacuum pump has started
Use your hand to hold the lid closed for 3 - 5 seconds
Let go of the lid
If the lid stays closed - you machine is running in the correct direction. If the lid opens when you let go - the power is running in the wrong direction.
If your power is running in the wrong direction - an electrician will need switch the direction of the plug. This is only a 5 minute job. Contact our technicians if you are unsure on: 1300 88 99 51